HSNP partnered with Chiefs and Assistant Chiefs through the HSNP’s Field Communication Model (FCM) with the key objective of enhancing communications at the grassroots level. The chiefs and assistant chiefs supported by the village elders play a crucial role in ensuring that the HSNP communities receive key programme information that is timely, accurate and credible. The administrators also support in sharing feedback from the HSNP communities.
Chiefs and Assistant Chiefs have the role of handling basic case management issues at the grassroots. They support the programme in reporting cases on payments and others. Further, they also support the programme in the delivery of key programme operation processes such as registration, targeting and bank account opening. Their roles in registration, targeting and bank account opening are to raise awareness, mobilise target beneficiaries, share key messages, certify the validity of households within their jurisdiction, verify geographical boundaries amongst others.
HSNP continually builds the capacity of Chiefs and Assistant chiefs and ensure that they have the right tools to effectively perform their roles. The programme communicates with the Chiefs and Assistant Chiefs through face-to-face meetings with HSNP County officers, mobile phone calls and HSNP bulk SMS alert.
See more: Field Communications Model